We do this for a number of reasons, including to check your credit score and identity, and to meet our legal and regulatory requirements. You can ask us to carry out a human review of an automated decision we make about you. From time to time we may work with other partners to offer you co-branded services or promotional offers, and we will share some of your personal data with those partners. You can tell us to stop using your personal data for marketing. Please act reasonably and responsibly when using the Revolut app. If you've closed your Revolut account, we may not be able to delete your entire file because these regulatory responsibilities take priority. Application I applied online. with other organisations (for example, fraud-prevention agencies); if this is necessary to meet our legal obligations or in connection with legal claims; or. If you have a complaint, please contact us. monitoring your account to detect fraud and financial crime. For this reason, if your Demand Deposit Account with Revolut Bank is closed, this Supplement will come to an end, too. We may share your name with third parties that pay money into your Revolut account. Revolut Ltd. Your money is protected once it reaches your Demand Deposit Account or deposit account opened within another credit institution which is a participant of the Deposit Insurance Scheme. 25, 01402, Vilnius, the Republic of Lithuania. In addition to IBAN and BIC, the sending bank is asking me for the bank name and address. REVOLUT PAYMENTS UAB BRANCH Primary Office BRANCH CODE XXX COUNTRY LITHUANIA (LT) CITY VILNIUS ADDRESS JOGALIOS STREET 9 ZIP / POSTAL CODE 01116 Status Check Money Transfer Save on international fees by using TransferWise Please note that should you wish to have a possibility to apply to the Bank of Lithuania as to the out of court dispute resolution authority, then you shall make your complaint to us within 3 (three) months from the day that you found out or should have found out about the alleged violation of your rights or legitimate interests arising from agreement with us. You can download information from the Revolut app at any time. We only do this as part of our Revolut Business KYC checks. It also sets out other important things that you need to know. As we provide an international service, we may need to transfer your personal data outside the United Kingdom or European Economic Area (EEA) in order for us to provide our services. Out of court dispute resolution authority for complaints related to processing of personal data. “Revolut has become a trusted household name in Lithuania. This document, along with our Privacy Policy and any other terms and conditions that apply to our services, forms a legal agreement between: We call this agreement the Demand Deposit Terms. The agreement is personal to you and you cannot transfer any rights or obligations under it to anyone else, without our consent. How to make a deposit into my Demand Deposit Account. For example, if you're adding/transferring money to/from your Demand Deposit Account not on a business day your money won't be protected by the Deposit Insurance Scheme until it reaches your Demand Deposit Account or deposit account opened within another credit institution which is a participant of the Deposit Insurance Scheme. We might also send your personal data outside of the United Kingdom or EEA to keep to global legal and regulatory requirements, and to provide ongoing support services. As you have already spent the money, it will not be available to you to spend again. This is how we will provide Demand Deposit Account information and tell you about any fraud, or suspected fraud, relating to your Demand Deposit Account. Our staff receives data protection and information security training. Revolut Payments UAB is an electronic money institution established in the Republic of Lithuania with company number 304940980, registered address: Konstitucijos … We'll tell you through the Revolut app before, or as soon as possible after, we have limited the use of your Demand Deposit Account. You can adjust your preferences, or tell us you don't want to hear from us, at any time. We'll assume you're happy with the change unless you tell us that you want to close your Demand Deposit Account before the change comes into effect. If your employer uses Revolut Business and nominates you as a Revolut cardholder or account user, your employer will provide us with information about you. | --- | --- | (What your “remembered” balance means is described in section 3 below.). How do I close my Demand Deposit Account? BIC, bank name and address in Lithuania. Analytics providers and search information providers, Customer-service providers, survey providers and developers. Suppliers who provide us with IT, payment and delivery services, Our banking and financial-services partners and payments networks, including Visa and Mastercard. ‘Payment with Friends’ gives you access to Revolut features like requesting money from your friends, splitting bills, group vaults and paying other Revolut customers near you. If you give us false or inaccurate personal data and we identify fraud, we will let fraud-prevention agencies know. Revolut Junior is our account for children and teenagers aged between 7 and 17. As set out at the Do you carry out credit checks about me? If we change the way we use your personal data, we will update this policy and, if appropriate, let you know by email, through the Revolut app or through our website. Please provide this information quickly so that disruption to your Demand Deposit Account or our services is minimised. You can find out more about this in the What are my rights? We collect information you provide when you: ✓ open an account or use any of our services; ✓ take part in online discussions, surveys or promotions; ✓ speak with a member of our customer support team (either on the phone or through the Revolut app); We will collect the following information: ✓ Your name, address, and date of birth; ✓ Your email address, phone number and details of the device you use (for example, your phone, computer or tablet); ✓ Your Revolut username (this is random and is automatically assigned to you when you first join but you will be able to change it), password and other registration information; ✓ Details of your bank account, including the account number, sort code and IBAN; ✓ Details of your Revolut debit cards and credit cards (or other debit or credit cards you have registered with us) including the card number, expiry date and CVC (the last three digits of the number on the back of the card); ✓ Identification documents (for example, your passport or driving licence), copies of any documents you have provided for identification purposes and any other information you provide to prove you are eligible to use our services; ✓ Information you provide when you apply for credit, including details about your income and financial obligations; ✓ Records of our discussions, if you contact us or we contact you (including records of phone calls); ✓ Your image in photo or video form (where required as part of our Know-Your-Client (KYC) checks or where you upload a photo to your Revolut account). We can only provide services to you once you have passed our internal checks, and not before. The money won’t be held by us (other than when it passes through your e-money account temporarily). If you have broken this agreement and this has caused us to suffer a loss: You can check all Demand Deposit Account inflows and outflows through the Revolut app. For example, our third party insurance provider, White Horse Ireland dac, will process your personal data in accordance with its own privacy policy. We use technological safeguards to ensure a ‘trusted contact’ is somebody you already know and who knows you (for example, you have each other saved in each other’s mobile phone contacts lists or have already received or given money through a peer-to-peer payment with them). You can object to us processing your personal data for marketing purposes. We use your personal data to help social interactions through our services or to add extra functions in order to provide a better experience. We can usually settle matters quickly. When payment of insurance compensation can be postponed? You can ask us to delete your personal data. We sometimes collect and use your personal data, or share it with other organisations, because we have a legitimate reason to use it and this is reasonable when balanced against your right to privacy. The rest of the Personal Terms will continue to apply and we’ll provide our services to you according to them. Deposits to your Demand Deposit Account can only be made by transferring funds via your e-money account with Revolut Payments to your Demand Deposit Account. in other cases, as established by Lithuanian laws and other applicable legislation. To make sure the information we show you is correct, you agree that we are entitled to receive information about your Demand Deposit Account from Revolut Bank (including any information about any blocks or limitations on your Demand Deposit Account and the reasons for them). In the United Kingdom, this is the ICO website. If you turn off notifications, you should regularly check your Demand Deposit Account information on the Revolut app. if we have good reason to suspect that you are behaving fraudulently; if you've broken these Demand Deposit Terms in a serious or persistent way and you haven't put the matter right within a reasonable time of us asking you to; if we have good reason to believe that your use of the Revolut app is harmful to us or our software, systems or hardware, or our reputation or goodwill; if you die or a declaratory judgement of your death is pronounced; or. You permit us to transfer or assign all of our rights and obligations under these Demand Deposit Terms to any third party. Permission for us to process your personal information. the balances available in your Demand Deposit Account; operations performed or being performed on your behalf; your debt obligations towards us; the circumstances of us providing financial services to you; the terms and conditions of the agreements on the basis of which we provide you with services; the fact of the termination of this agreement and of the closing of your Demand Deposit Account; your activities, plans, debt obligations to or transactions with other persons. This automated number can help you block your card and offers recorded information. Closing one will not automatically close the other. you have provided correct and accurate contact information (including an email address that you check regularly) during the onboarding process. Erum International Address: Mainų g. 6-3, LT-94101 Klaipėda. section below explains how to do this). However, to keep things simple, we do not show the automatic transactions between your Demand Deposit Account and e-money account described in section 2 in your transaction history screen. When we transfer rights and obligations we call this 'novation'. When you put money as deposit into your Demand Deposit Account, we accept the money, hold it for you, and undertake to return it to you upon your request. When we might prevent you from using your Demand Deposit Account. We also rely on some third parties to provide services to you, which can sometimes disrupt our services. keep your mobile device and your email account secure and don't let other people use them. Please keep your details up to date and let us know immediately if any information you've given us changes. We use your personal data to give you details of our products and services and to help us develop new products and services. Revolut Payments UAB provides e-money services and insurance related services. However, if you would prefer that we do not use your data in this way you can use the privacy settings in the Revolut app to opt out. Despite this, you can still rely on the mandatory consumer protection rules of the European Economic Area Member State where you live. The Revolut app will regularly collect this information in order to stay up to date (but only if you have given us permission). This means that money will only ever be held in your e-money account temporarily. you, the Demand Deposit Account holder; and, you are a customer of Revolut Payments UAB (incorporated and licensed in the Republic of Lithuania with company number 3049409800 and Bank of Lithuania authorisation code LB000484) (, you have received by email, read and understood these, you have received by email, read and understood the standard information for deposit insurance of the State Company Deposit and Investment Insurance (VÄ® "Indėlių ir investicijų draudimas") which is also available, you have received by email, read, understood and accepted the. Where you direct us to share your personal data with a third party, we may do so. You can have incomplete or inaccurate personal data corrected. I … Where you make a payment from your Revolut account, we will provide the recipient with your details (for example, your full legal name and IBAN). Revolut is already operating with a full banking license in Lithuania, under which it offers services to European clients. Do you share my personal data with anyone else? Our mission now is to help our customers improve their financial health, empower them to have more control, and promote financial cohesion across the communities in which we operate. Hi, I am a Revolut UK user trying to make a SEPA bank transfer to my Revolut EUR account. If you're unhappy with our service, we'll try to put things right. The three main credit-reference agencies Revolut uses are: If you sign up to our services, and where allowed by law, we will assume you want us to contact you by post, email and SMS text message with information about Revolut products, services, offers and promotions. Once it’s ended, the Personal Terms will continue to apply and we’ll provide our services to you according to them. because we are changing or introducing new services or products that affect our existing services or products covered by these Demand Deposit Terms. The out of court dispute resolution authority for consumer disputes not related to Bank of Lithuania competences is the State Consumer Rights Protection Authority. The maximum amount of insurance compensation for deposits with Revolut Bank UAB for a single depositor is EUR 100,000. If you ask, we will provide a copy of the personal data we hold about you. We are licensed to issue e-money and undertake payments services by the Bank of Lithuania. All Rights Reserved. The personal data we share with and receive from credit reference agencies (or other providers of credit information) when you apply for, or use, a Revolut credit product will vary depending on the country you live in. We will notify you via the Revolut app once this has happened and will let you know once your Demand Deposit Account is opened. If you have asked for insurance services, we will share your relevant personal data with the provider of our insurance services. 3. Where you hold a credit product with us, we use your personal data to recover debt and exercise other rights we have under any agreement we have with you. if you make an outbound payment, we share information about you alongside your payment. 14. We will accept and consider any complaint sent by you to us. 12. Revolut Bank UAB provides credit and demand deposit account services. If we break this agreement, we will only be responsible for any loss that we could have foreseen at the time we entered into the agreement. Thanks in advance We will collect your personal data when you use: When we say ‘personal data’, we mean information which can be used to personally identify you (for example, a combination of your name and postal address). We are incredibly excited to take the next step in our mission to build a world-class bank for our customers in Lithuania,” Mirkės said in a statement. We may monitor or record any communications between you and us, including phone calls, to maintain appropriate records, check your instructions, analyse, assess and improve our services, and for training and quality control purposes. Your deposit will be credited to your Demand Deposit Account as soon as possible after it arrives with us and in any case no later than on the next business day. For example, the Revolut app must not be used (directly or indirectly) as follows: Please also act in a respectful way towards us and our support staff – we're here to help you. I interviewed at Revolut (Vilnius (Lithuania Moving money in and out, and adding money. In order to do that will I need to reverify my identity, and if so, with which proof since I won’t need/have a resident permit in the UK? 12. Deposits held with Revolut Bank UAB are insured by, the Lithuanian State Company "Deposit and Investment Insurance", up to EUR 100,000 for a single depositor for all his/her deposits held with Revolut Bank UAB*, In case you have several deposits with Revolut Bank UAB, all your deposits held with Revolut Bank UAB are aggregated and the insurance coverage limit of EUR 100,000 applies to the total amount of your deposits*, In case you have a joint account with one or more other persons, the EUR 100,000 limit applies individually for each depositor**, The maximum period of time for the deposit insurance compensation to be paid, if Revolut Bank UAB fails to meet its obligations, is, The deposit insurance compensation payment currency, State Company "Deposit and Investment Insurance". What happens if I send money or make a payment? This change comes to ensure you and your account is not affected by Brexit. 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